COMPANY BACKGROUND
CFAO Motors Limited, a market leader in the Malawi motor industry is the exclusive distributor of Toyota, Ford, Suzuki, VW vehicles and HINO/ UD trucks. In addition, CFAO offers superior after-sales services through the provision of genuine parts and quality service.
CFAO Motors offers innovative, superior quality, durable and reliable products specifically meant for our environment and our customers’ needs. Through our Customer First Philosophy, we guarantee excellent after-sales service and value for money resulting in high re-sell value and exceptionally attractive total cost of ownership.
Applications are invited from suitably qualified and experienced candidates for the following position;
Automotive Body and Paint Shop Supervisor (1 position -Blantyre)
Reporting to the Service Manager, the successful candidate shall be responsible for supervision of all body and paint works in the Body Shop.
Required Person:
We are interested in a person who meets the following criteria below;
- At least 5 years of work experience in vehicle body spray painting in a reputable company
- Holder of Tevet Level 3 Advanced Certificate or Trade Test Grade 1 Certificate
- Good Communication Skills
- Experience in computerized Automotive paint mixing
- Excellent organizational and time management skills
Key Responsibilities and Duties:
- Manage and lead a team of car body and paint technicians.
- Provide guidance, coaching, and support to ensure their productivity and performance meet or exceed established standards.
- Maintain strict quality control standards to ensure that all repairs meet safety and aesthetic criteria.
- Conduct inspections and ensure that technicians follow proper repair procedures.
- Plan and prioritize repair jobs, assign tasks to technicians, and monitor progress to ensure that repairs are completed efficiently and on schedule.
- Manage and monitor the availability of paint, tools, and equipment necessary for repairs.
- Ensure that supplies are well-stocked and organized for optimal workflow.
- Interact with customers to understand their repair needs, provide accurate estimates, and address any concerns or questions they may have.
- Ensure excellent customer service and satisfaction.
- Enforce safety (ANZEN) protocols and procedures within the shop to maintain a safe working environment for all employees.
- Stay updated with industry trends, repair techniques, and technology advancements.
- Provide expert guidance and training to technicians to ensure they are using the latest methods and tools.
- Maintain accurate and detailed records of repair orders, materials used, and work performed.
- Ensure that all documentation is complete and organized for reporting and billing purposes.
- Address any technical issues or challenges that arise during repairs. Work with the team to find effective solutions and minimize downtime.
- Identify training needs for technicians and provide or facilitate relevant training programs to enhance their skills and knowledge.
- Ensure compliance with all relevant industry regulations, environmental standards, and local ordinances related to car body and paint repairs.
- Maintain open and effective communication with team members, management, and customers.
- Relay information about job progress, issues, and customer feedback as needed.
- Identify opportunities for process improvement and shop efficiency enhancements. Implement changes as necessary to optimize operations.
METHOD OF APPLICATION
Those who meet the above requirements should apply and submit their applications together with detailed Curriculum Vitae with three traceable referees to the address below.
The closing date for receiving applications is Monday, 18th December, 2023.
Human Resources Manager
CFAO Motors Limited
P.O Box 430
BLANTYRE
or e-mail to: hr@toyotamalawi.com
CFAO Motors Limited is an equal opportunity employer.
Only shortlisted candidates will be acknowledged.